From happy customers

Loved by 47 million+
Trustpilot rating: 4.5 out of 5
luccinda pagett
GB

Luccinda

United Kingdom
Jan 2026

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From start to end this was great experience. We met our hosts then given a landyard and headset. That worked well. The guided tour begins straight away before you get to the castle. Our guide had lots of knowledge and history to share. Well worth it, the castle and cathedral are so good. Highly recommend.
Laura Adell Juan

Laura

Jan 2026

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The ferry was very nice and cozy. The views around the river were worth it and we were able to take fun pictures. Thanks to the guide's explanations we learned about curiosities and key points of the city. And besides, we were lucky enough to make a couple of friends to hang out with on the cruise and go out with afterwards! I highly recommend the experience and would choose it again.
Giuseppe Fiorita
IT

Giuseppe

Italy
Jan 2026

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Very nice, large and well-organized spa. Everything very clean, warm and relaxing pools, bar right by the pool and ample space even for children. Friendly and helpful staff and lifeguards. Lots of showers and comfortable facilities. The only small note is that to get to some pools you have to go outside and in the cold, but nothing problematic. Really pleasant experience, recommend.
Sarah Endersby
GB

Sarah

United Kingdom
Dec 2025

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Really busy place and a bit hectic!! The place is great and a good experience. No information about having to be out of the locker room within the set time which was annoying. We had to queue to pay on the way out for 10 mins and then charged as we went over our 3 hrs by 8 mins!! Drinks you are charged for the cup as well?? Nice place. Been there done that!
Jacopo Morini

Jacopo

Dec 2025

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Amazing experience in Zakopane! The tour was absolutely wonderful, with beautiful landscapes and great organization. The guide was truly excellent: knowledgeable, friendly, and very professional, which made the whole experience even better. The only thing that did not go as expected was the snowmobile payment: in the app it was shown as included, but in reality it had to be paid separately (400 PLN). Apart from this issue, the experience was really amazing and highly recommended.
Marc FEUGUEUR

Marc

Dec 2025

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Please note that the ticket sent to you does not allow you to enter: you have to wait for someone on site to give you the paper ticket outside the museum: it seems to me that this was not indicated, or I certainly misread the instructions. The museum is well designed, but unfortunately a victim of its own success. It was very busy during our visit. The nearby Museum of Modern Art may be of interest to the initiated.
Karolina Krystyna  Falkiewicz
GB

Karolina

United Kingdom
Dec 2025

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I think the best part about my visit was the KNOWLEDGE our tour guide had. He explained everything in details, answered questions and even shared his own experiences which made this trip memorable. I visited the museum for many reasons but my main one was to learn about my heritage, our tour guide shared so much history with me I struggled to keep my emotions in. There were soo many things to look at from hand written letters to personal belongings, pictures and other. This place is 1000% worth visiting, as its a place full of memories and at the end of the tour you will definitely have a different look on life. Thank you so much
Brett Gregory
US

Brett

United States
Dec 2025

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It was very enjoyable. The tour guide was very informative but also made a few jokes. The mines themselves were a lovely sight and the stories for everything was interesting. It was surprising finding the largest underground chapel and a banquet hall for weddings down there, but its really beautiful. A lot of salt, so I wasn't disappointed. They also have a food court in the mines at the end of the tour, so if you want to eat in the mines,it is possible. The food was okay though in my opinion, a lot of nice options around the mines.

Top things to do in Krakow

Established in 1937 in Krakow, Schindler’s Factory is an enamel factory turned history museum famous for owner Oskar Schindler’s historically significant decision to hire 1200 Jews to save them from the atrocities of the Nazis during World War II. His decision saved the Jews from the Holocaust – the gruesome fate of concentration camps that the Nazis had set up to murder them during the Second World War.

The factory has since been turned into a museum that houses several documents, photographs, artifacts, and emotional videos left behind by the incredibly brave heroes and victims of the war. It depicts their wartime experiences. The history museum also hosts exhibitions, educational activities, and events that depict what life was like during the war. Read on to know how a Schindler’s Factory tour can enhance the experience of your visit to this iconic attraction!

Why take a Schindler's Factory tour?

Schindler’s Factory boasts a rich history and is one of the most popular tourist attractions in Poland. Here are a few reasons why you should take a Schindler’s Factory tour.

Portraits of Oskar Schindler's factory employees during guided tour in Krakow, Poland.
  • A Schindler’s Factory tour offers tourists an opportunity to learn more about the factory-turned-museum because it includes an expert who knows the attraction inside out.
  • Guided tours include a skip the line feature that allows you to skim past long queues and access the site on priority.
  • On a guided tour, you get to learn so much about the history of the attraction and the various exhibitions, educational activities, and events it hosts.
  • A guided tour allows you to explore the attraction more efficiently and smoothly with the help of a tour guide.
  • There is usually a huge crowd waiting to enter Schindler’s Factory. Access gets easier, quicker, and hassle-free with guided tours.
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Highlights covered on your Schindler's Factory tour

Museums

There are two museums inside Schindler’s Factory that depict the different aspects of life in Krakow during the reign of the Nazis through a series of exhibits. There are 45 exhibition rooms inside the museum – each of which has been recreated to depict the city’s wartime history and the pain and suffering its citizens experienced using everyday objects like newspapers, artifacts, and personal documents.

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Exhibitions

There are two exhibitions – one permanent and the other temporary – currently running at the Schindler’s Factory. The permanent exhibition tells the story of Krakow and how the Nazi occupation disrupted the relations between its Polish and Jewish residents. Also, get a glimpse of Oskar Schindler’s office and the Survivor’s Ark made of thousands of enamel pots, walk along the cobbled streets, board a tram, or check out the hair salon.

The temporary exhibition is divided into six parts depicting stories of the outbreak of war, the fate of the soldiers, deportation of civilians, the terror of German occupation, the Katyn massacre, and forced labor from the perspective of the citizens of Krakow. The collection also includes testimonies of eye-witnesses and soldiers, photographs, letters, and records.

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Events

Schindler’s Factory hosts several events throughout the year that take you back to the history of Krakow and its several historical locations. They also curate special tours of the exhibitions to help citizens get a better and deeper understanding of the war, its senselessness, and what life was like in Krakow during its course. There are also a few light-hearted events like the one focusing on the history of clothing and the changing fashion of Krakow in the 1930s.

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Educational activities

The museum also organizes educational activities and tours for children of different age groups to help them develop a deeper understanding of the history of Krakow and its German occupation during the Second World War. These classes held both online and offline, include a tour of the exhibitions where children are shown photographs, artifacts, and documents that tell of the history of the city during the war and the impact of Oskar Schindler’s historic decision during the time.

Guided tours vs non-guided tours

Guided tours

  • A tour guide will accompany you and provide you with all the knowledge and information you need about the attraction.
  • The skip the line feature on your Schindler’s Factory guided tour ticket will allow you to walk past long waiting lines and access the museum on priority.
  • Guided tours have a fixed itinerary that includes all the important places you should visit within the attraction. It helps get around Schindler’s Factory more efficiently.
  • A guided tour usually includes a small group of tourists for a more complete, immersive, and interactive experience.
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Non-guided tours

  • A general admission ticket allows you to explore the history museum at your own pace without any hurry.
  • You can get yourself an audio guide to know about the history of the attraction.
  • You will not be allowed to skip the line or skim past huge crowds to enter the museum. This means that you might have to wait in long queues that could take anywhere between 30 minutes to two hours.
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What to expect on a Schindler's Factory tour?

A visit to such an important historical place of interest can be overwhelming since there’s so much to see and learn about. To help you explore Schindler’s Factory more efficiently, we recommend booking yourself a guided tour because it includes an expert tour guide with in-depth knowledge of the attraction. They will be able to guide and provide you with all the insight and information you need to know to make the most of your experience at the factory museum.

Once you meet your tour guide at the entrance, you will be taken straight inside Schindler’s Factory where you will be given a tour of the two museums and told about the exhibitions, activities, and events the attraction holds. You will be told all about Oskar Schindler, his enamel factory, how he saved the Jews, and life in Krakow under the Nazis. Stop by the photographer’s shop, board a tram, pay a visit to the salon, or walk along the reconstructed streets of the city of Krakow. You will also get a glimpse of where the events depicted in Steven Spielberg’s Schindler’s List occurred in the museum.

About Schindler's Factory

Visitor tips

  • We suggest booking your tickets online and at least 4 days in advance. Tickets get sold out quickly since it’s one of the most popular tourist attractions in Poland.
  • Make sure you wear comfortable shoes because you’ll have to walk around quite a bit.
  • Photography is not allowed inside the museum.
  • The museum is wheelchair-friendly and accessible to people with reduced mobility. Guests are allowed to bring assistance dogs with them and can also make use of the elevators (which also have braille buttons) inside the museum.
  • There is a restroom for the disabled on the ground floor of the museum near the cash desk.
  • If you don’t opt for a guided tour, read up about the history of Schindler’s Factory before you visit the museum.
  • Make sure you set aside at least 2 hours for your visit.
  • You cannot eat, drink, smoke, or make phone calls inside the museum.
  • The museum is closed on the first Tuesday of every month.
  • Do not carry any backpacks, umbrellas, or any large luggage items that are more than 30 liters. You will not be allowed to carry them inside.
  • Visit the museum store to buy books, games, and gifts.

Plan Your Visit to Schindler's Factory

Frequently asked questions about Schindler's Factory tours

Yes. Schindler’s Factory tour tickets are available for booking. You can book them here.

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Plan Your Visit

Schindler's Factory Opening Times

Getting to Schindler's Factory